Programs

Technology Support Professional (TSP)

BCIT’s TSP program provides employers with IT certified students capable of making an immediate contribution to the goals of the organization. Sponsored work terms give you an opportunity to meet and work with skilled people who may one day be seeking employment with you.

We are pleased to provide an opportunity for you to work with our highly qualified TSP students. While you evaluate and enlarge their capabilities, they in turn will offer their talents and enthusiasm.

The TSP program focuses on providing a solid foundation of IT skills students can build on.

Apply Now

Skills

Windows Server 2012
Networking, TCP/IP
MS Office and MS Project 2013
Help Desk Support/Call Center Training
A+ Hardware/Software Technician
Web Design - HTML/Dreamweaver MX
Presentation Skills

Possible Positions

Helpdesk
Tier 1/2 Support
Systems Support
Systems Troubleshooting
Systems Rollout/Upgrade

This program is taught in a multi-platform environment with qualified instructors. By the end of the TSP program, students will be able to:

Build a computer from individual parts based on predefined requirements.
Install and configure multiple operating systems such as Windows 7/8, Server 2012, Linux, BSD.
Configure machines in a virtual environment.
Create routed network environments, both physically and virtually.
Demonstrate understanding of core network concepts (OSI Model, IPv4, DHCP, Routing, File/Print services, Email).
Describe current computing concepts (Cloud computing, Storage Area Networks, Virtualization).
Create a professional resume, and use interview skills to qualify for IT support positions.

TSP students are required to qualify for the following IT vendor certifications:

CompTIA A+
CompTIA Network+
Microsoft Certified Professional

Work term proposal

Sponsored work terms provide an opportunity to utilize the skills of a trained student for which the employer will offer IT related work experience at no salaried cost.

In addition to TSP technical knowledge, students also have professional skills in the following areas:

♯ Team Building
♯ Conflict Resolution
♯ Project Management
♯ Organizational Development
♯ Technical Writing

Benefits to the Employer

The employer interviews and chooses the most suitable candidate for the placement
Review the work of a potential future employee at minimum risk and investment
Intern will comply with the same hours of work and other employment practices at the host company
WorkSafe and Liability Insurance is provided by BCIT

Benefits to the TSP trainee

Opportunity to use new technical skills and to gain real life experience
Evaluation of performance in the work force
Current, credible references
Opportunity to network, learn about potential employment opportunities

Employer Requirements

Please fill out attached form
Students will apply directly to the TSP Office – resumes will then be forwarded by email on an agreed upon date
Supervision for work – need not be direct supervision
Contract agreement signed by employer
Completion of an Work term Student Evaluation form at the end of the placement